KNOWING MORE

Artists

Urban Signature brings together a large number of acknowledged and promising street artists, both French and international, carefully selected by our team of experts, to offer you a wide choice according to their speciality : stencils, graffiti, markers …
Urban Signature works directly with artists and their agents to facilitate exchanges and to respond to your requests as quickly as possible. All our works are sold with their certificate of authenticity, signed by the artist.

Prices

How are our prices fixed ?

Prices are based on several criteria :

  • Artist’s market value
  • Difficulty of realisation
  • Chosen medium
  • Dimensions
Urban Signature’s goal is to produce “made to measure” street art at the right price, thanks to a close working relationship with our team, our clients, and our artists.

Payment

Urban Signature requests a 50% deposit of the total price of the work when validating the estimate. (Payments to be made by secure bank transfer, cheque or Paypal).
Once the work has been completed, the remaining 50% must be paid. (Payments as above).
The work can be collected from our showroom in Paris or we can have it delivered.
Urban Signature will provide you, at the time of delivery, with a certificate of authenticity as well as a detailed invoice, corresponding to your purchase.

Delivery

How to pick up my order ?

Urban Signature offers you two ways to proceed:

  • Collection from our showroom in the 9th arrondissement of Paris at no charge.
  • Delivery by our specialist shipper to the address of your choice or, of course, use of your own preferred shipper (at your own expense).

What is the delivery time ?

Deliveries take between 2 and 8 working days for countries within Europe, and between 4 and 15 days for countries outside the European Union.
 All details relating to the delivery of your order will be communicated to you, in real time, by the shipper.

What are the shipping costs ?

These will appear on your estimate if you have chosen the option “delivery at home” and are calculated according to the size and weight of the work, the country of delivery, and the preferred delivery times.

What are the possible taxes to be paid on delivery ?

  • If you are a member of the European Economic Area (+ Liechtenstein, Norway and Iceland) there are no charges.
  • If you are not a member of the EEA, different taxes may apply, such as customs duties on imports.
We are not in a position to control or calculate these costs. It is therefore essential for you to obtain the relevant information beforehand from your local customs office. Under no circumstances can we be held responsible for taxes not included in our estimate.

A delivery problem ?

  • I did not receive my order
  • The product received does not correspond to my order
  • The product received is damaged

You have 5 days, from the date of receipt of your order, to inform us of any problem (contact@urban-signature.com).
We will find a rapid solution and resolve the problem.

Returns

Since each piece we commission is made to measure for the client, returns are not possible.
If you have any queries, please do not hesitate to contact us : contact@urban-signature.com